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Frequently asked questions

Find answers to common questions about our products and services

We offer standard and express shipping. Standard shipping takes 5-7 business days, while express shipping delivers within 2-3 business days. Free shipping is available on orders over $10.

We accept returns within 30 days of purchase. Items must be unused and in original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Yes, all our products are ethically sourced and manufactured. We work with certified suppliers who meet strict quality and sustainability standards.

All products come with a 1-month manufacturer warranty covering defects in materials and workmanship.

Our customer support team is available Monday-Friday, 9am-6pm. You can reach us via email, phone, or live chat. We typically respond within 24 hours.